As a firm, we consider automation to be very important. Not just because it is convenient for us, but above all because it is practical and saves time for our customers.
With Van Zaal Transport it is very simple to transmit your order digitally, either using our online order portal or from your own system. This has many advantages. For instance, you automatically build up a transaction history, making it easy to find all your orders. In addition, you can follow your order throughout the process. And if there are any changes, you can amend your order until late on in the process, something which is unique in the transport world. Plus you save time, because you no longer have to place each order by phone or e-mail.
Track & Trace
You can follow your order on your smartphone or tablet with our Track & Trace app. That way, you know the current status of your shipment and the expected delivery time 24/7. We know exactly where your products are located because we scan the order several times during the transport process. So you not only know when an order will be delivered, you can also see when it is at a transfer point. In addition, with a single click you can see where your order is on Google Maps. Our systems have been designed so that an alert can be sent when a shipment is delivered or if there is a delay. You can set up the alerts yourself. That way, you'll never receive messages you don't want.
Our reports are automated too. Want to know your trolley balance? Want a list of all the shipments carried out within a specified period of time? Or do you want a copy of pre-arrival notifications for products we will be delivering at a set time or on a particular day? If so, we will send you a report. We make arrangements with every client regarding the frequency with which reports are sent; our system then sends them out automatically at set times.
Until recently, Arie Bouman Tuinplanten operated several trucks of their own, so that they would be flexible enough to be able order additional products up to the last moment. But when Arie Bouman Tuinplanten started talking to Van Zaal Transport, they realised that the process could be organised even more flexibly and efficiently.
Previously, Arie Bouman Tuinplanten had to go through various steps to order additional products:
These days, Bouman has exchanged its own trucks for those of Van Zaal Transport. The process is automated and the carrier takes care of everything for the customer, a specialist in garden plants. The only thing that Arie Bouman Tuinplanten now has to do is send over the orders. The orders are then generated in Van Zaal's ERP system. At the same time, an e-mail is sent to each loading address, enabling them to confirm their address, loading time and number of trolleys with a single click. This is required because the customer (in this case Arie Bouman Tuinplanten) is not the same as the loading address (its supplier). If confirmation does not come on time, the haulier phones the supplier. So Van Zaal Transport always knows for sure that they are going to the right place at the right time and that the right number of trolleys will be waiting for them. And if Arie Bouman wants to order additional products at the last minute? They can do so until late on in the process, with a single click, up to twenty minutes before Van Zaal Transport arrives at the supplier.
You can download our app from the Play Store (for Android systems) or App Store (for Apple systems). To use it, you'll need to request a user name and password. Would you like to request a user name and password or more information about our app? Please click here to contact us. If you'd like to download the app directly, click on one of the buttons below.